Appointment Cancellation Policy: 

 

Appointments cancelled within 24 hours of your appointment time or "No Shows" will result in a $20 charge to your guest account. There will be no fee for appointments cancelled or rescheduled more than 24 hours in advance.

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Permanent Makeup, Packages, or parties of 5 guests or more require a 20% deposit. This deposit will be charged in full if appointments are cancelled within 24 hours of your scheduled service time or "No Show."

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An adult must accompany children under the age of 16.

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For the courtesy of other Guests, please silence all electronic devices and use soft voices while in spa areas and salons.

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Please arrive 15 minutes before your scheduled salon or spa service.

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Service will begin on time and end on time as a courtesy to the next guest. We understand that sometimes being late is unavoidable; however, depending on your service provider's booked appointments, guest tardiness may result in a shortened or rescheduled service.​

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Retail products may be exchanged or returned for store credit within seven (7) days of purchase.